The problem
Your dental practice delivers great care every day. But your Google rating doesn't show it — because the system is stacked against you.
A frustrated patient posts a 1-star review within hours. A satisfied patient walks out grateful — and never thinks about Google again.
Practices that don't ask consistently get left behind by competitors with worse care but better review systems. Google ranks by volume and recency — not quality of dentistry.
The dominant reputation tools charge $300–500/month and are built for large enterprises. Independent dental practices and DSOs deserve a smarter, more affordable option.
How Reviewlya works
Reviewlya detects when a patient's appointment is marked complete — via your practice management software or a simple CSV upload.
Within 30–90 minutes, the patient receives a personalised SMS or email asking them to rate their visit. One tap. Ten seconds.
4–5 stars? Smooth redirect to your Google Business Profile to post publicly. 1–3 stars? Private feedback collected and your team gets alerted immediately.
Your team calls the unhappy patient, resolves the issue offline, and then invites them to update their review — turning a potential 1-star into a loyal patient.
No friction. No extra steps. The patient taps their rating and lands directly on your Google review page, pre-loaded and ready to post.
The patient's frustration is captured privately. Your front desk is alerted. You fix it before it ever touches the internet.
Features
Reviewlya adjusts the feedback send time based on appointment type. Routine cleaning? 30 minutes after. Root canal? Next morning. Cosmetic procedure? Immediate — while they're still smiling.
Get real-time alerts whenever a new review is posted on Google — positive or negative. Respond within minutes, not days. Never miss a patient comment again.
Every unhappy patient creates a private ticket in your Reviewlya dashboard. Track resolution status, assign to staff, and close the loop — all in one place.
Connects with Open Dental, Dentrix, Eaglesoft, and Curve Dental. Or use our Zapier connector for any other system. CSV upload always available as a fallback.
Run 2 locations or 20? Reviewlya's DSO dashboard shows review performance, complaint volume, and recovery rate across every practice in one view.
Built-in opt-out management, consent tracking, and sending window controls keep you fully compliant with US SMS regulations. We handle the compliance. You handle the dentistry.
Compare
| Feature | Reviewlya | Birdeye | Podium | GLocal |
|---|---|---|---|---|
| Patient feedback → Google redirect | ✓ | ✓ | ✓ | ✓ |
| Internal complaint ticketing | ✓ | ~ | ✗ | ~ |
| Smart send timing by appointment type | ✓ | ✗ | ✗ | ✗ |
| Dental PMS integrations | ✓ | ✓ | ✓ | ✗ |
| Google-compliant (no policy risk) | ✓ | ~ | ~ | ~ |
| DSO multi-location dashboard | ✓ | ✓ | ✓ | ✗ |
| TCPA compliance built-in | ✓ | ✓ | ✓ | ✗ |
| Monthly pricing | From $79/mo | $350+/mo | $400+/mo | $49–199/mo |
| Built specifically for dental | ✓ | ✗ | ✗ | ✗ |
What dentists say
“We went from 47 Google reviews to 183 in three months. Three months. I've never seen anything work this fast for our practice's online reputation.”
“The complaint recovery feature alone is worth the price. We caught two angry patients before they could post anything. Turned both into 5-star reviews.”
“We tried Birdeye for a year. $400 a month and half the features. Switched to Reviewlya and haven't looked back. Setup took less than 30 minutes.”
Pricing
For dental practices across the United States, Google reviews are no longer optional — they are the primary way new patients decide which dentist to call. Practices with 100 or more reviews consistently appear at the top of local search results, while equally skilled dentists with fewer reviews remain invisible online.
Reviewlya is review management software built specifically for dental practices. Unlike general-purpose reputation tools like Birdeye or Podium, Reviewlya understands the unique dynamics of dental patient feedback — the anxiety before procedures, the relief after a successful treatment, the frustration when something goes wrong. Our smart timing engine sends feedback requests at the right moment for each appointment type, dramatically improving response rates.
The most important feature in Reviewlya is not the Google review redirect — it's what happens when a patient is unhappy. When a patient rates their experience 1 to 3 stars, their feedback is captured privately in your Reviewlya dashboard before it reaches any public platform. Your front desk is alerted immediately. Your team calls the patient, listens to their concern, and resolves it offline. Once resolved, the patient receives an invitation to update their experience on Google — often converting a potential negative review into a positive one.
This patient experience recovery workflow is what separates Reviewlya from every other reputation management software for dentists on the market. It is also fully compliant with Google's review policies, unlike review gating approaches that risk permanent suspension of your Google Business Profile.
Birdeye and Podium charge dental practices between $300 and $500 per month for tools that were built for general businesses, not for dental-specific workflows. Reviewlya was designed from the ground up for dental practices — integrating with Open Dental, Dentrix, and Eaglesoft, understanding appointment types, and supporting multi-location dental service organizations at a fraction of the price.
Join dental practices across the US who are growing their Google ratings, recovering unhappy patients, and staying ahead of their competition — automatically.
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